Terms and Conditions

Effective Date: December 18, 2025

Welcome to Oura Oud. By accessing or using our website and purchasing our products, you agree to comply with the following Terms & Conditions.

1. ACCEPTANCE OF TERMS
By using our website or making a purchase, you agree to be bound by these Terms & Conditions and our Privacy Policy, Shipping Policy, and Returns & Exchange Policy.

2. PRODUCT INFORMATION
- We make every effort to display product information accurately, including descriptions, images, pricing, and availability. - Oura Oud reserves the right to correct any errors or inaccuracies, including after an order has been submitted. - Fragrance colors, packaging, and scents may vary slightly due to production or display differences.

3. ORDERS AND PAYMENT
- All orders are subject to acceptance and availability. - Payments are securely processed through Shopify payment gateways. - By placing an order, you confirm that all information provided is accurate and that you are authorized to use the selected payment method.

4. SHIPPING
Refer to our Shipping Policy for details on delivery areas, processing times, and shipping charges.

5. RETURNS AND EXCHANGES
Refer to our Returns & Exchange Policy for details on eligibility, process, and refund timelines.

6. INTELLECTUAL PROPERTY
- All content on Oura Oud’s website, including text, images, logos, and designs, is the property of Oura Oud and protected by copyright and trademark laws. - You may not reproduce, distribute, or use our content without prior written permission.

7. LIMITATION OF LIABILITY
- Oura Oud is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website. - We make every effort to ensure a high-quality online experience, but we cannot guarantee uninterrupted access to the website.

8. GOVERNING LAW
- These Terms & Conditions are governed by the laws of the United Arab Emirates and applicable GCC regulations. - Any disputes arising from the use of our website or products will be resolved under UAE legal jurisdiction.

9. CHANGES TO TERMS
- Oura Oud reserves the right to modify these Terms & Conditions at any time. - Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of any updates.

10. CONTACT US
If you have questions regarding these Terms & Conditions, please contact us: Email: support@ouraoud.com