Privacy Policy

Effective Date: December 18, 2025

At Oura Oud, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make purchases on our Shopify store.

1. INFORMATION WE COLLECT
We may collect the following information from you: - Name, email address, phone number, and shipping details - Payment information (processed securely via Shopify payment gateways) - Account login credentials (if you create an account) - Browsing behavior and website usage data to improve your shopping experience

2. HOW WE USE YOUR INFORMATION
Your information is used to: - Process orders and deliver products to you - Respond to inquiries, support requests, and feedback - Personalize your shopping experience and recommend products - Improve our website functionality and performance - Comply with legal obligations

3. DATA SECURITY
We implement industry-standard security measures to protect your personal information. All transactions are securely processed through Shopify payment gateways, and sensitive data is encrypted to prevent unauthorized access.

4. SHARING YOUR INFORMATION
We do not sell, rent, or trade your personal information. We may share your data only with trusted service providers for: - Order fulfillment and shipping - Payment processing - Marketing and promotional purposes (with your consent)

5. COOKIES AND TRACKING
Our website uses cookies and tracking technologies to enhance your experience, analyze traffic, and offer personalized content. You may manage cookie preferences through your browser settings.

6. YOUR RIGHTS
As a customer, you have the right to: - Access and update your personal information - Request the deletion of your personal data - Opt-out of marketing communications at any time

7. CHILDREN’S PRIVACY
Oura Oud does not knowingly collect information from children under 13. If we discover that we have inadvertently collected such data, it will be deleted immediately.

8. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically to stay informed.

9. CONTACT US
If you have any questions or concerns about your privacy, please contact us: Email: support@ouraoud.com